Dear Angeline,
we are the forwarding agents taking care of the shipment of 1x20’OT from Palfinger/Italy to C.Chainant/Thailand.
We loaded the container in Italy today and we just received Palfinger/Italy commercial invoice realizing that the document
is issued in your name (Palfinger Singapore).
The problem is that to perform export customs formalities we need to receive your invoice addressed to the final customer
in Thailand. Otherwise,italian customs bill should be issued with final destination Singapore and this is not correct.
Therefore,we ask you to be so kind to send us urgently your invoice issued in the name of final customer in Thailand,in order
to complete italian customs formalities.
Pls be aware that intended/booked vessel is sailing on April 30th 2016 and customs must be completed within tomorrow and as per
customer’s request,we can’t loose the departure.
We will wait for your urgent action.
Thanks in advance and kind regards.