- From the 1st voice record, we found that the card number which was told by the insured is 4546-3200-7099-4111.
- TSR has contacted the insured again and told that the company cannot deduct premium via the mention credit card number and also ask her to change the card.
- The new credit card has the same number as the card which was used for pay reinstatement premium of policy number 01277374.