Principles and Learning Objectives
(continued)
• Because information systems are so important,
businesses need to be sure that improvements or
completely new systems help lower costs,
increase profits, improve service, or achieve a
competitive advantage
– Identify some of the strategies employed to lower
costs or improve service
– Define the term competitive advantage and
discuss how organizations are using information
systems to gain such an advantage
– Discuss how organizations justify the need for
information systems