Performance appraisal
-Formally assessing someone's work accomplishments and providing feedback.
Purpose of performance appraisal:
-Evaluation -lets people know where they stand relative to objectives and standards.
-development-assists in training and continued personal development of people.
Behavior- Based performance appraisals
-Evaluate employees on specific actions that are important parts of the job.
Behaviorally anchored rating scales
-Describe actual behavior that exemplify various levels of performance achievement in a job.
Critical-incident technique
-another behavior-based appraisal
-Involves keeping a running log or inventory of effective and ineffective behaviors.