Abstract
Introduction:Although the first tele-ICU has been in existence for more than 12 years, little is known
about the work of tele-ICU nurses. This study examines sources of motivation and satisfaction of teleICU nurses.
Methods:A total of 50 nurses in 5 tele-ICUs were interviewed about reasons for working as a tele-ICU
nurse and sources of satisfaction and dissatisfaction in their job.
Results:Nurses have different motivations to work in the tele-ICU, including the challenges and
opportunities for new learning that occur while interacting with clinicians in the tele-ICU and the
various ICUs being monitored. Tele-ICU nurses also appreciate the opportunities for teamwork with
tele-ICU physicians and nurses. The relationship and interactions with the ICUs is sometimes mentioned
as a dissatisfier. Some nurses miss being physically at the bedside, as well as interacting with patients
and families.
Conclusion:Most tele-ICU nurses are satisfied with their job. They like the challenge in their work and
the opportunity to learn. For some nurses, the transition from a bedside caregiver to an information
manager can be difficult. Other nurses have found a balance by working part-time in the tele-ICU and
part-time in the ICU.