2009 – present Nonesuch University
Examination Officer
• Responsible for accurate coordination of exam preparation and compilation of results
• Liaise with department heads on day-to-day exam related issues
• Manage a team of three
• Reported findings of annual survey to senior management
• Successfully work to strict timelines
• Organised and implemented new working procedures to streamline process
2008 – 2009 Blackwell University
International Student Liaison Officer
• Developed and introduced new client-centred team approach
• Organised a series of events welcoming new international students
• Liaised with ‘Buddy’ system organiser to facilitate international support
• Customised database to suit unique departmental needs
• Maintained ongoing links with students and liaised with Student Services for wider support as needed.