The seller has responded to you and offered another solution to solve this issue.
Thanks you, for solution to solve this issue
Seller's message:
"Hi, my friend, I'm very sorry, we refund to you first, please repay when you receive it, is that OK?Really very sorry."
If you're satisfied with this solution, you can let the seller know by sending a message in the Resolution Center. If you don't want to accept this offer, we encourage you to send the seller a message with solution that you'd be happy with.
You can also view the details of this request in the Resolution Center.