I worked blue-collar shifts for a couple of years in Neenah, learning every position—machine tender, back tender, beaterman, fourth hand, fifth hand, third hand. I learned a lot, and not just about making paper products. I learned about life in a factory on shift... I saw the inefficiencies, the management bureaucracy. I learned why products get made right and why they get made wrong. I saw some really good leadership and I saw terrible management. The good came from Nobbe. He would walk through the mills and talk to workers. He knew them by their first names. He was tough, but he knew and respected his people. He'd get his hands dirty. Like me, he was a guy who came up through the ranks. He'd give you hell but he'd stick by you, too.