To stabilize the process, we recommended initially delaying deliberation on problems which were not fully identified, in favor of addressing those for which the problem was easier to recognize. During the daily review sessions, we proposed a revision to the DMAIC training program. We suggested revising the DMAIC training to include both sequential methods as suggested in the literature, as well as cyclical methods. In other words, we proposed an additional one or two-day training session where we would discuss how to address a difficult event where the root cause was difficult to identify. Although not specifically for the DMAIC process, previous research indicates that revised training of a cyclical nature does reduce average time to solve problems and drive process improvement (e.g., Chakravorty et al., 2008).
Fig. 1 shows the Six Sigma implementation model. First four steps were: Strategic Analysis; Form High-Level Cross-Functional Team; Establish Improvement Tools; and
To stabilize the process, we recommended initially delaying deliberation on problems which were not fully identified, in favor of addressing those for which the problem was easier to recognize. During the daily review sessions, we proposed a revision to the DMAIC training program. We suggested revising the DMAIC training to include both sequential methods as suggested in the literature, as well as cyclical methods. In other words, we proposed an additional one or two-day training session where we would discuss how to address a difficult event where the root cause was difficult to identify. Although not specifically for the DMAIC process, previous research indicates that revised training of a cyclical nature does reduce average time to solve problems and drive process improvement (e.g., Chakravorty et al., 2008).
Fig. 1 shows the Six Sigma implementation model. First four steps were: Strategic Analysis; Form High-Level Cross-Functional Team; Establish Improvement Tools; and
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