• Captive renter – The longer an organization is a partner with a CSP, the more reliant it becomes on the CSP for systems processing and data storage needs (which inevitably will grow over time). The cost of switching CSPs or returning to an internally managed solution increases as each year passes. In some cases, a CSP might recognize that the organization has become a captive renter once the internal technology staff has been disbanded and the CSP is solely supporting the important business processes. Annual price increases then become more likely