Hello,
We have cancelled your offers listed at the end of this message and are conducting a review of your selling account because there’s a concern about the authenticity of these items. We would like to work with you to resolve the concern and complete our review.
What you can do
Email seller-performance-policy@amazon.com and include the following:
1. Copies of invoices or receipts from your supplier issued in the last 180 days. These should reflect your sales volume during that time.
2. Your supplier’s contact information including name, phone number, address, and website.
3. Any additional details you would like us to know.
You can remove pricing information, but make sure the rest of the document is visible. You can send us a pdf, jpg, png, or gif file.
Please be assured that your distributor’s or supplier’s contact information will remain confidential - Amazon puts great effort in maintaining the confidentiality of our customer's information.
What happens next
We’ll review the information you send and get back to you with an answer as soon as possible. Once we confirm the information you provide, the review of your selling account will be complete.
Still have questions? You can ask our Seller Support team: Contact us (https://sellercentral.amazon.com/hz/contact-us).
We appreciate your cooperation and thank you for selling on Amazon.