The design of new value creation processes is linked to the SPP.
In Steps 1 & 2, SFF studies the Value drivers of the food service industry and of its key customers. SFF uses inputs from the Leadership System and the outcomes of SPP research and analyses, to evaluate how processes may be developed or enhanced to better align with Value Drivers.
In Step 3, via the SPP, SFF allocates resources necessary to develop new processes.
In Step 4, a cross-functional development team is created by the MC. Team size and composition will vary depending upon the process being developed. New production process development may include stakeholders from nearly all departments. Using resources from all departments and functions as needed, the team develops and tests the process, including work systems, jobs, and tasks, and control and performance measures.
In Step 5, the team ensures that any training needed to support process deployment is developed and deployed. Controls and measures are evaluated to determine opportunities to improve the efficiency, productivity, or outcomes of the process. The process is then optimized, either by the development team or the work group that “owns” the process.
In Step 5 and Step 6, the work of the development team is monitored closely by the MC. Methods and quality tools used in the development of value creation processes are continuously being improved
(Step 7) to ensure that SFF is capturing all relevant external and internal inputs, and improving the effectiveness of its methods for designing processes to meet requirements.
The design of new value creation processes is linked to the SPP. In Steps 1 & 2, SFF studies the Value drivers of the food service industry and of its key customers. SFF uses inputs from the Leadership System and the outcomes of SPP research and analyses, to evaluate how processes may be developed or enhanced to better align with Value Drivers. In Step 3, via the SPP, SFF allocates resources necessary to develop new processes. In Step 4, a cross-functional development team is created by the MC. Team size and composition will vary depending upon the process being developed. New production process development may include stakeholders from nearly all departments. Using resources from all departments and functions as needed, the team develops and tests the process, including work systems, jobs, and tasks, and control and performance measures. In Step 5, the team ensures that any training needed to support process deployment is developed and deployed. Controls and measures are evaluated to determine opportunities to improve the efficiency, productivity, or outcomes of the process. The process is then optimized, either by the development team or the work group that “owns” the process. In Step 5 and Step 6, the work of the development team is monitored closely by the MC. Methods and quality tools used in the development of value creation processes are continuously being improved(Step 7) to ensure that SFF is capturing all relevant external and internal inputs, and improving the effectiveness of its methods for designing processes to meet requirements.
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