Task Two: Prepare Quality Control Report for Tesco Limited
Tesco Limited is a medium size Australian soft drink company founded in 1995. The company manufactures different types of biscuits and has an annual sales budget of $1 million. It employs 600 sales representatives Australian wide. Tesco Limited is known for its corporate reputation, consistently ranked as one of the best biscuit manufacturing company by the Australian Marketing Journal. The company is based in Sydney and its research and manufacturing departments are located in Victoria.
It has five departments, namely the manufacturing, finance, human resource, marketing, and research and development (R&D) departments. The marketing department is responsible for the company’s entire marketing activities such as sales, distribution, promotional activities.
In order to maintain high quality, the company must keep a close control of all their manufacturing processes. This requires effective quality control method .
Tesco uses a statistical process control, which they call ‘control point management’, to maintain and improve their quality levels. The control points in the manufacturing process where process variables are measured are all specified for each production line. If any measurements fall outside the control limits, procedures in the form of decision trees help to guide the production techniques in bringing the process back within standard.
In order to implement this method effectively, you are asked to write a report about implementing this method effectively. Your report should address the following key areas/questions: