5.6. Analysis of task 6 (searching for a name or e-mail)
The search box was hardly evident, poorly positioned, not always visible, besides being gray in color, so leading
to believe it was disabled. The Y1 volunteer could not find it and so ended up using the Google search field.
Volunteer E2 complained that the search result changed whenever he typed into the search field, hindering his
understanding of the operation. Elderly volunteers E3 and E4 did not know about the existence of the field.