What tipped the balance was he structured a project to install new equipment that had been ordered before Steve arrived. A team of up-and-coming middle managers under the leadership of a highly respected senior manager was assigned to develop and oversee the installation of this new integrated production line. Rather than setting it up in a remote location as originally planned, Steve that it would be placed in a highly visible section of the plant where many workers would pass it during shift changes. The supervisory team, complement by multidisciplinary group of production workers,received training in teamwork as well as the technical skills required to plan the new layout, installation of the new equipment, selection of operators, training of operators and maintenance people, and the details of startup.