The American Nursing Association (ANA) has recognized
that supply solutions for the nursing workforce must focus on
both recruitment and retention of registered nurses (ANA,
2008). Because current research shows that job satisfaction may
influence the retention of registered nurse (RN) staff in light of
the predicted shortage over the next 10 to 15 years, it is impor-
tant to focus on the determinants of RN job satisfaction. A
study by Gormley (2011) indicated anticipated turnover by RNs
was correlated to the work environment and perceptions of
nursing management. This article reports on findings of a study
to identify RN perceptions of nurse manager behaviors that
have been shown to influence RN job satisfaction. Focus group
interview responses from RNs demonstrated a disconnection
between what RNs saw the manager doing and their own work.