The decision to use social media to help recruitment
Senior managers in the Police were, and still are, supportive of the use of social media. But they recognised that social media posed some risks, so there are guidelines and other measures in place to help mitigate them.
The Police approach to using social media was to create a dialogue with potential recruits through social media. The Police used the campaign “Better work stories” to communicate the nature of the Police’s work to the public, as a varied, challenging, and exciting career.
Alongside traditional advertising, the Police decided to use social media to challenge the target groups’ perceptions and tackle other potential recruitment barriers.
The Police formed a working group of people from different departments, including recruitment, communications, and public affairs. The working group operated closely with the Māori, Pacific and Ethnic Services Team, district recruitment officers around New Zealand, and front-line officers. The working group liaised closely with external communications partners.
The Police prepared a business case for using social media. The business case set objectives, did a risk assessment, allocated a budget, and set the key success factor of capturing a critical mass of followers.
The decision to use social media to help recruitmentSenior managers in the Police were, and still are, supportive of the use of social media. But they recognised that social media posed some risks, so there are guidelines and other measures in place to help mitigate them.The Police approach to using social media was to create a dialogue with potential recruits through social media. The Police used the campaign “Better work stories” to communicate the nature of the Police’s work to the public, as a varied, challenging, and exciting career.Alongside traditional advertising, the Police decided to use social media to challenge the target groups’ perceptions and tackle other potential recruitment barriers.The Police formed a working group of people from different departments, including recruitment, communications, and public affairs. The working group operated closely with the Māori, Pacific and Ethnic Services Team, district recruitment officers around New Zealand, and front-line officers. The working group liaised closely with external communications partners.The Police prepared a business case for using social media. The business case set objectives, did a risk assessment, allocated a budget, and set the key success factor of capturing a critical mass of followers.
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