Dear Valued Customer,
Thanks for your contacting ,
I am so sorry for you still did not receive your item ,
We shipped your item on xxxxxx
By Thailand Post
Shipment usually takes 4-7 weeks
to reach your country due to strict custom policy.
I think the parcel may be a little delayed on the way Maybe custom clearance during the long way Or
Some possible reason.
Would you please help to wait for some more 5 - 7 days?
please trust me you will receive it soon .
If you still haven't receive it by that time, then please contact me.
we can resend for you or give all money back .
Is ok for you ?
Thank you for your understanding and your patience .
I would like to try my best to support you.
We feel sorry for the accident happened in this transaction.i apologize sincerely for all the inconvenience .
Thank you for giving us the chance to serve you better. And again,
we apologize for any trouble we caused
Please don't worry.
Thanks for your understanding.
Best Regards ,