Now, after watching the original video, my colleague Adam Fonseca, like many of us, had a few questions. Veltkamp's interview, however, really only answered the first one:
1) Why is Ryan climbing around inside the ceiling?
Now we know it's because he was installing cameras.
2) Is this something that happens every day in this shop?
Apparently not, but everyone involved seemed to be like, "Oh, someone fell through the ceiling again."
3) What’s the standard operating procedure for emergencies at this workplace?
Still unclear. Looks like a plan needs to be put in place going forward.
4) WHY ARE YOU NOT HELPING THE MAN ON THE GROUND?
The most important question, yet still unclear.
5) Who’s the third guy that walks into the frame LONG AFTER Ron takes his spill? Is he a customer? Another employee?
Also unclear, but also not much of a helper.
The better interview might be one with the not-so-heroic "Billy.