Could you please specify below statement, which transaction is belong to below cancel cheque.
We unable to match it. That's why we unable to do return cheque in system and resubmit payment.
For correct procedure/process, cheque need to be cancel and reflect into account, then we only able to resubmit.
If not, there will be a lots of pending item in bank reconciliation.
Understanding that this is urgent but we had informed about this in early.
Whatever, we need to follow correct process