Thank you for your taking care our customer, we got the good feedback about customer service. However we should keep doing this as well as we can.
Now let me introduce my new senior manager, who take care all of operation process,
Mr. William Twining or K.Bill. You will see him soon (may be after Songkarn festival) with me and K.Sutas to discuss and do our best about customer satisfaction. He can solve or give suggestion of our problems, so please record all of customer problem and compliment and send it to me.
Everyday you have daily list about order follow up from me, for delay delivery K.Bill have suggestion about the script as he would like you to inform customer by adding order number and product's name. For sure can you send me delay delivery script?