To ensure that the new process is informed with the expertise of those closest to the work and has their buy-in, management engages Gagnon Associates to facilitate this process re-engineering/change-management effort. Interviews are conducted among key members of the affected employee population. Gagnon Associates then designs and facilitates a multiple-day off site conference at which fifteen key employee stakeholders, including a newly-hired sourcing director, define a re-engineered new product development/inventory management process that integrates a formal sourcing function for the first time in the company’s history. Midway through this session, via a “walkaround,” another fifteen members of the affected population review the new process in draft form and provide comments and input. They endorse the new draft concept while surfacing a few key issues still to be addressed. These are subsequently incorporated via revisions to the draft.