Literature of Organizational performance index
The history of performance is classified into six different subcategories. Various ideas and opinions on each
of the performance subcategories are discussed in this part. A fairly clear statement on the concept of
organizational performance was issued by Etzioni [21], in which he believed that frequent assessments of
organizations have been carried out in relation to the achievement or non-achievement of the set objectives
and goals. However, in Etzioni’s suggestion, the resources that an organization needs to achieve its
objectives and aspirations were not taken into consideration. Some other researchers, such as Chandler [22]
and Thompson [17] apparently nurtured an idea of organizational performance similar to that of Etzioni.
Researchers like these argue that the ultimate criterion of organizational performance is its growth and longterm
survival. In other words, continuous improvement of organizational performance forms its vital
objective. What these definitions had in common was the "effectiveness” or realization of the objective
component of organizational performance.