Apologize for late reply, our support team had been corrected some detail and both missed detail should be showing on the new certificate. However, as this is the system issue once we send the payment transaction to Citibank and we are working with support team to resolve soon, so it might be happen again. In the future, if you are facing this kind of issue please kindly inform us accordingly and hope you will understand for our situation. By the way, for this certificate do you want us to reissue as well?