1. EMPLOYMENT
1.1 Offer of Employment
The term and condition of employment with Mistine (Cambodia) Co., Ltd. are specified in your employment contract. It is the responsibility of the employee to do the work for which he is hired, and perform it by himself with attention.
1.2 Personal Record
You are required to provide all information, complete any forms and give truthful declaration as may be deemed necessary for your employment with the company. Employees who furnish incorrect information or suppress any material fact may be subject to summary dismissal.
You should keep the company informed of any change in your personal status and information at all times.
1.3 Probation
Unless otherwise agreed, you have to complete a probationary period before confirmation of you appointment which is defined of 3 (three) months.
You will be notified in writing of successful completion of your probation. Certain benefits will be granted after the probation period, details of which are laid-out in the later part of this handbook.
1.4 Confidentiality
No employee shall at any time, except as properly required in the conduct of the company’s business, disclose, publish, implement or authorize any secret or confidential information relating to any aspect of the company’s business. The foregoing shall not apply to information which is or has become generally known or readily available to the general public.
2. HOUR OF WORK
2.1 Normal Working Hours
Your hours of work are detailed in your employment contract. The normal office hour are from 8:00 am to 17:00 pm Mondays to Saturday.
Depending on the nature of operation of your employment, you may be assigned a work schedule other than the above, which may include evenings and weekend working. If due to business requirement your work schedule is to alter, this must be approved in advance by your line manager /supervisor.
2.2 Rest Time
Rest time at least one hour per day
2.3 Dress
The appropriate dress for work is business clothes.
2.4 Attendance-Punctuality
You are expected to come to work on time. Each employee’s contract defines the hours of work that he is contractually required to work, including his start time, finish time and provision for lunch breaks. Employees are individually responsible for ensuring that they arrived at work early enough to enable them to begin their work at the appointed start time. Similarly, employees are required to remain at work at least until the finishing time defined in their contracts of employment, unless granted permission by their line manager.
3. PAY AND BENETFITS
3.1 Salary Administration
The company has established a salary administration policy to ensure that each position is competitively compensated for the knowledge, experience, skills and responsibilities it requires.
3.2 Pay Day
You will normally be paid on 30th day of each month. If this day falls on a Saturday, Sunday or Public Holiday, the next working day shall be considered Pay Day.
3.3 Business Trip Allowances
When you make a business trip, the actual amount of the reasonable expenses incurred shall be paid by the company.
All allowances and expenses incurred, if any, shall be settled after your return from the business trip by submitting an Expense Report Form.
The expense report must be approved by your line manager before submitting to Finance Department and must be accompanied by receipts for all expenses. Please note that expenses that have not had prior approval may not be reimbursed by the company. It is the responsibility of your line manger to decide what a reasonable expense is.
3.4 Other Benefits
Where applicable, these will be specified in your employment agreement.
3.5 Bonuses
The company operates an annual discretionary bonus scheme. Bonus is based on overall company performance and individual contribution. If the company decides to award a bonus this will be paid on an annual basis and you will be informed by the company which month this will be paid. The company may decide at times to run adhoc incentive schemes for key personnel. This is entirely at the company’s discretion and detail of the incentive scheme will be provided at the time.
4. Time Away From Work
4.1 Public Holidays
The public holiday is followed by the company announcement as in the attachment files:
Occasion Date Day Days
International New Year’s Day 1st January Wed 1
Khmer New Year 15-16-17 April Mon-Tue-Wed 3
Royal Birthday of HM Preah Bat Samdach Preah Baromneath Norodom Sihamomy 14 May Wed 1
Pchom Ben Day (Hungry Ghost) 22-23-24 Sept. Mon-Tue-Wed 3
Water Festival 5-6-7 Nov Wed-Thu- Fri 3
Independence Day 9 Nov Sun 1
4.2 Annual Leave
Full time workers are entitled to 18 days annual leave with pay in accordance with the terms and conditions in your employment contract. For every three years of continuous employment, you will be entitled to one additional day of annual leave. Part-time workers will receive annual leave on a pro-rata basis and this will be detailed in your employment contract.
The cutoff date of annual leave is on 31st December each year. Employees who join the company during the year will be entitled to pro-rated annual leave based on number of days of service. Subject to terms of your employment contract, unutilized leave may be carried forward unto one year under exceptional circumstances, if approved by your line manager.
4.3 Sick Leave
When you are unable to report for duty to illness or injury, please notify your superior as soon as possible by phone indicating the nature and approximate length of your absence.
Your entitlements to sick leave with full pay are as 30 days per year.
A written statement from a registered doctor should also be submitted for sick leave. Sick leave over and above the entitlements stated above, will be unpaid. The company has the right to terminate your employment if you are absent for the duration of 2 months or more.
4.4 Maternity leave
A female employee shall be entitled to 3 months paid maternity leave.
The company and the employee shall agree beforehand when she decides to commence maternity leave. An employee is eligible for maternity leave pay if:
She has been employed for at least 180 days before the birth of her child
She has given notice of pregnancy and her intention to take maternity leave after the pregnancy has been confirmed and
She has produced a medical certificate specifying the expected date of confinement.
4.5 Special Leave
In the event of the death of an employee’s parent spouse, child, sibling, the company will grant paid leave up to a maximum of 7 working days, to be taken at the time of the death and/or funeral. In the events of the death to an employee’s father-in-law or mother-in-law.
5. TERMINATION OF EMPLOYENT
5.1 Resignation/Cessation of Employment
Employment with the Company may be terminated by either party by giving notice in 30days early.
5.2 Normal Retirement
Your employment with the Company will automatically terminate on the last day of the month in which your attain the retirement age of 55. Extension of employment after retirement age is subject to agreement with the company.
5.3 Things to Return on Last Working Day
On your last working day, you should return all company property which has been issued to you. These, include, for example, staff medical cards, Keys, manuals, company mobile phone, company notebooks, etc.
6. Disciplinary Procedure
It is necessary for the proper operation of the Company’s business and the health and safety of the company’s employees that the Company operates a disciplinary procedure. The following procedure will be applied fairly in all instances where disciplinary action is regarded as necessary by the Company’s management. Matters that the company views as amounting to disciplinary offenses include (but are not limited to):
● Persistent poor timekeeping.
● Unauthorized absence.
● Damage to company property.
● Failure to observe company procedure.
● Abusive behavior.
● Unreasonable refusal to follow an instruction issued by a manager or a supervisor.
● Poor levels of attendance.
● Poor performance due to capability or behavior.
Informal Action
For minor acts of misconduct, the employer’s representative will make every effort to resolve the issue through and informal discussion with you. Only where this fails to bring about the desired improvement, shall the formal disciplinary procedure be implemented.
Investigation
The employee’s manager will promptly and thoroughly investigate any potential disciplinary matter when appropriate to do so. The employee will be informed as soon as possible as to what action may be taken.
1st Stage
The first stage in the process will be to issue a written warning. This will state the reason for the warning and the consequences should the employee fail to change their behavior
2nd Stage
If conduct or performance remains unsatisfactory, or where the offence is sufficiently serious, a final written warning will be issued. This will make clear that failure to improve performance or behavior may result in the employee’s contract being terminated.
Termination
If there is no satisfactory improvement, you may be dismissed. The Company has the right to impose alternative sanctions such as demotion, loss of seniority or a reduction in pay.
Serious Misconduct
Serious misconduct is misconduct of such a serious nature that it breaches the contractual relationship between the employee and the company. If you commit an act of serious misconduct, your contract will be terminated immediately.
Matters that the Company views as Serious Misconduct include:
● Stealing, misappropriation, embezzlement.
● Fraudulent acts committed at the time of signing (presentation of false documentation)
Or during employment (sabotage, refusal to comply with the terms of the employment
Contract, divulging professional confidentiality).
● Serious infractions of disciplinary, s
1. EMPLOYMENT
1.1 Offer of Employment
The term and condition of employment with Mistine (Cambodia) Co., Ltd. are specified in your employment contract. It is the responsibility of the employee to do the work for which he is hired, and perform it by himself with attention.
1.2 Personal Record
You are required to provide all information, complete any forms and give truthful declaration as may be deemed necessary for your employment with the company. Employees who furnish incorrect information or suppress any material fact may be subject to summary dismissal.
You should keep the company informed of any change in your personal status and information at all times.
1.3 Probation
Unless otherwise agreed, you have to complete a probationary period before confirmation of you appointment which is defined of 3 (three) months.
You will be notified in writing of successful completion of your probation. Certain benefits will be granted after the probation period, details of which are laid-out in the later part of this handbook.
1.4 Confidentiality
No employee shall at any time, except as properly required in the conduct of the company’s business, disclose, publish, implement or authorize any secret or confidential information relating to any aspect of the company’s business. The foregoing shall not apply to information which is or has become generally known or readily available to the general public.
2. HOUR OF WORK
2.1 Normal Working Hours
Your hours of work are detailed in your employment contract. The normal office hour are from 8:00 am to 17:00 pm Mondays to Saturday.
Depending on the nature of operation of your employment, you may be assigned a work schedule other than the above, which may include evenings and weekend working. If due to business requirement your work schedule is to alter, this must be approved in advance by your line manager /supervisor.
2.2 Rest Time
Rest time at least one hour per day
2.3 Dress
The appropriate dress for work is business clothes.
2.4 Attendance-Punctuality
You are expected to come to work on time. Each employee’s contract defines the hours of work that he is contractually required to work, including his start time, finish time and provision for lunch breaks. Employees are individually responsible for ensuring that they arrived at work early enough to enable them to begin their work at the appointed start time. Similarly, employees are required to remain at work at least until the finishing time defined in their contracts of employment, unless granted permission by their line manager.
3. PAY AND BENETFITS
3.1 Salary Administration
The company has established a salary administration policy to ensure that each position is competitively compensated for the knowledge, experience, skills and responsibilities it requires.
3.2 Pay Day
You will normally be paid on 30th day of each month. If this day falls on a Saturday, Sunday or Public Holiday, the next working day shall be considered Pay Day.
3.3 Business Trip Allowances
When you make a business trip, the actual amount of the reasonable expenses incurred shall be paid by the company.
All allowances and expenses incurred, if any, shall be settled after your return from the business trip by submitting an Expense Report Form.
The expense report must be approved by your line manager before submitting to Finance Department and must be accompanied by receipts for all expenses. Please note that expenses that have not had prior approval may not be reimbursed by the company. It is the responsibility of your line manger to decide what a reasonable expense is.
3.4 Other Benefits
Where applicable, these will be specified in your employment agreement.
3.5 Bonuses
The company operates an annual discretionary bonus scheme. Bonus is based on overall company performance and individual contribution. If the company decides to award a bonus this will be paid on an annual basis and you will be informed by the company which month this will be paid. The company may decide at times to run adhoc incentive schemes for key personnel. This is entirely at the company’s discretion and detail of the incentive scheme will be provided at the time.
4. Time Away From Work
4.1 Public Holidays
The public holiday is followed by the company announcement as in the attachment files:
Occasion Date Day Days
International New Year’s Day 1st January Wed 1
Khmer New Year 15-16-17 April Mon-Tue-Wed 3
Royal Birthday of HM Preah Bat Samdach Preah Baromneath Norodom Sihamomy 14 May Wed 1
Pchom Ben Day (Hungry Ghost) 22-23-24 Sept. Mon-Tue-Wed 3
Water Festival 5-6-7 Nov Wed-Thu- Fri 3
Independence Day 9 Nov Sun 1
4.2 Annual Leave
Full time workers are entitled to 18 days annual leave with pay in accordance with the terms and conditions in your employment contract. For every three years of continuous employment, you will be entitled to one additional day of annual leave. Part-time workers will receive annual leave on a pro-rata basis and this will be detailed in your employment contract.
The cutoff date of annual leave is on 31st December each year. Employees who join the company during the year will be entitled to pro-rated annual leave based on number of days of service. Subject to terms of your employment contract, unutilized leave may be carried forward unto one year under exceptional circumstances, if approved by your line manager.
4.3 Sick Leave
When you are unable to report for duty to illness or injury, please notify your superior as soon as possible by phone indicating the nature and approximate length of your absence.
Your entitlements to sick leave with full pay are as 30 days per year.
A written statement from a registered doctor should also be submitted for sick leave. Sick leave over and above the entitlements stated above, will be unpaid. The company has the right to terminate your employment if you are absent for the duration of 2 months or more.
4.4 Maternity leave
A female employee shall be entitled to 3 months paid maternity leave.
The company and the employee shall agree beforehand when she decides to commence maternity leave. An employee is eligible for maternity leave pay if:
She has been employed for at least 180 days before the birth of her child
She has given notice of pregnancy and her intention to take maternity leave after the pregnancy has been confirmed and
She has produced a medical certificate specifying the expected date of confinement.
4.5 Special Leave
In the event of the death of an employee’s parent spouse, child, sibling, the company will grant paid leave up to a maximum of 7 working days, to be taken at the time of the death and/or funeral. In the events of the death to an employee’s father-in-law or mother-in-law.
5. TERMINATION OF EMPLOYENT
5.1 Resignation/Cessation of Employment
Employment with the Company may be terminated by either party by giving notice in 30days early.
5.2 Normal Retirement
Your employment with the Company will automatically terminate on the last day of the month in which your attain the retirement age of 55. Extension of employment after retirement age is subject to agreement with the company.
5.3 Things to Return on Last Working Day
On your last working day, you should return all company property which has been issued to you. These, include, for example, staff medical cards, Keys, manuals, company mobile phone, company notebooks, etc.
6. Disciplinary Procedure
It is necessary for the proper operation of the Company’s business and the health and safety of the company’s employees that the Company operates a disciplinary procedure. The following procedure will be applied fairly in all instances where disciplinary action is regarded as necessary by the Company’s management. Matters that the company views as amounting to disciplinary offenses include (but are not limited to):
● Persistent poor timekeeping.
● Unauthorized absence.
● Damage to company property.
● Failure to observe company procedure.
● Abusive behavior.
● Unreasonable refusal to follow an instruction issued by a manager or a supervisor.
● Poor levels of attendance.
● Poor performance due to capability or behavior.
Informal Action
For minor acts of misconduct, the employer’s representative will make every effort to resolve the issue through and informal discussion with you. Only where this fails to bring about the desired improvement, shall the formal disciplinary procedure be implemented.
Investigation
The employee’s manager will promptly and thoroughly investigate any potential disciplinary matter when appropriate to do so. The employee will be informed as soon as possible as to what action may be taken.
1st Stage
The first stage in the process will be to issue a written warning. This will state the reason for the warning and the consequences should the employee fail to change their behavior
2nd Stage
If conduct or performance remains unsatisfactory, or where the offence is sufficiently serious, a final written warning will be issued. This will make clear that failure to improve performance or behavior may result in the employee’s contract being terminated.
Termination
If there is no satisfactory improvement, you may be dismissed. The Company has the right to impose alternative sanctions such as demotion, loss of seniority or a reduction in pay.
Serious Misconduct
Serious misconduct is misconduct of such a serious nature that it breaches the contractual relationship between the employee and the company. If you commit an act of serious misconduct, your contract will be terminated immediately.
Matters that the Company views as Serious Misconduct include:
● Stealing, misappropriation, embezzlement.
● Fraudulent acts committed at the time of signing (presentation of false documentation)
Or during employment (sabotage, refusal to comply with the terms of the employment
Contract, divulging professional confidentiality).
● Serious infractions of disciplinary, s
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