In the universal client, enable accessibility to allow the use screen reading software with Smart IT and to enable enhanced keyboard access, such as the ability to use Tab to move through screens.
Accessibility is supported in the following areas:
Console (including filtering tickets, and adding and sorting columns)
Create New options (for creating new incidents, work orders, and broadcasts)
Dashboard (except for charts)
Ticket details (including SLA milestones, chat, and email functionality)
Profiles
In the universal client, enable accessibility to allow the use screen reading software with Smart IT and to enable enhanced keyboard access, such as the ability to use Tab to move through screens.Accessibility is supported in the following areas:Console (including filtering tickets, and adding and sorting columns)Create New options (for creating new incidents, work orders, and broadcasts)Dashboard (except for charts)Ticket details (including SLA milestones, chat, and email functionality)Profiles
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