In analogy model have been approved based on research findings and results can be seen that the two hypotheses 7
and 11 who have not been approved, other relationships. As well studied in the literature, the research model is an
adaptation of a model Abo Yasin and colleagues. In a survey by the Abo Yasyn and colleagues entitled "Relationship quality
management and knowledge management in the insurance industry in Jordan", related aspects of knowledge management
(identification, acquisition, creation, sharing, storage, and application of knowledge) and total quality management in theory
be analyzed 6 and the end of all these assumptions are confirmed. All relationships have been strongly confirmed in the
investigation. Note that in this section is note worthy that Abo Yasyn research has been done community consisting of
executives (middle and senior) insurance companies.So instead of the current research staff, managers were targeting
perhaps all relationships. Since other research only examines one aspect of knowledge management and quality
management there is the ability to model the results of the research study.