MANAGING PEOPLE BETTER
Management Framework
BEING ACCOUNTABLE
· Answering to the Legislative Council
· Keeping the Community Informed
· Providing Access to Information
LIVINGWITHIN OUR MEANS
· Applying Fiscal Guidelines
· Assessing Community Needs
· Planning
· Resource Allocation
· Reviewing Performance
MANAGING FOR PERFORMANCE
· Refining Performance Measures
· Managing by Programme
· Improving Efficiency
· Managing Public Finances
· Managing Human Resources
· Managing Support Services
· Developing Departmental Plans
· Reviewing Progress
DEVELOPING OUR CULTURE OF
SERVICE
· Making Performance Pledges
· Using Feedback to Improve Services
· Securing Staff Commitment