Underpinning FCC, and probably the cause
of most of the difficulties in its effective
implementation, is the importance of effective
relationships between the parents (however defined)
of the children who come to an institution for health
care, and the health professionals who work in those
institutions. The importance of the effectiveness of
such relationships lies across all disciplines and levels
of workers, from the domestic staff who deliver the
meals, to the directors of nursing, medicine, allied
health and administration. This paper discusses the
relationships between parents and staff and their
effect on the delivery of FCC, and is a descriptive
review using some historical studies as well as