Responsibilities
Assist with phone call or customer overflow.
Set appointments/make follow up calls.
Close out repair orders.
Cash out customers.
Prepare and inspect all Body Shop files for accurate posting and payment before pickup.
Confirm all payments due are collected and properly posted.
Be willing to work as a back-up or substitute for estimator staff, if necessary.
Process weekly payroll.
Maintain an accurate attendance log and vacation schedule.
Maintain the Body Shop accounts receivable schedule.
Other duties may be assigned.
Must possess an understanding of the collision repair industry
Must be able to read and understand a repair estimate or invoice
Must be able to consult with insurance personnel if necessary
Must be able to communicate with collision repair technicians