Research Results and Analysis
Techniques used by construction organisations for performance measurement
A range of measurements developed to evaluate project performance were identified from literature and introduced to a question, in order to allow the study to identify the most common techniques used by construction organisations for performance measurement. The responses revealed that result-oriented KPIs are the most common technique used amongst construction organisations for performance measurement. It was also found that many organisations still rely heavily on the experience of their managers as means for performance measurement (Figure 1).
Results oriented KPIs
Experience of managers
Own metrics with…
Process performance…
Balanced scorecards
LPS
International bencmarking
QMPMS
DQIs
Other