DISSEMINATION OF PRODUCT RECALL NOTICES
Level A: To all consumers (end users)
This level of recall will apply to all Class I recall and are carry out in the comparatively rare instances when it is necessary to try to stop all use of a product and so to recover stock that has reached the end user
When there is imminent danger the public are warned by a media release which is meant to urgently alert the public by radio, television and the press.
Level B: To all points of sale
this level of recall will apply to Class II recall. All wholesalers will be identified and asked to provide contacted by telephone to obtain a list of all points of sale. These points can be established through a distribution record.
Recall notices will be mailed or faxed to all points of sales. At the same time representatives from the company will be sent to these points of sale to retrieve the stocks.
Level C: To wholesalers and stockists
this level of recall will apply to Class II recall where consumers are not at any risk from administering the products.
The wholesalers and stockists will be contacted by the company representatives so that arrangement can be made to retrieve all stocks concerned from the wholesalers and stockists.