First there was the Google-style encouragement of all employees to spend time thinking outside the box. Then there was the consultant whose process drummed up excitement that dissipated soon after his tenure ended. All the while, Pasik was trying out different techniques to spur innovative thinking; however, it was his day-to day-interactions and conversations with his team that would eventually reap the most benefits.
"I have a reputation; I manage by wandering," Pasik said. "I'm popping in to talk to people, and ... when I stop by it's to exchange ideas and to have some fun.