Chapter 9: The People in Information Systems
• describe each of the different roles that people play in the design, development, and use of information systems;
• understand the different career paths available to those who work with information systems;
• explain the importance of where the information-systems function is placed in an organization; and describe the different types of users of information systems.
Chapter 10: Information Systems Development
• explain the overall process of developing a new software application;
• explain the differences between software development methodologies;
• understand the different types of programming languages used to develop software;
• understand some of the issues surrounding the development of websites and mobile applications; and identify the four primary implementation policies.