Step 1 (determining the evaluation criteria and alternatives). Seven evaluation criteria are determined. These are on time delivery (OTD), price (P), product availability (PA), reliability (R), firm’s background (FB), firm rep
Step 1 (determining the evaluation criteria and alternatives).Seven evaluation criteria are determined. These are on timedelivery (OTD), price (P), product availability (PA), reliability(R), firm’s background (FB), firm rep