Also, the task of measurement of return on
investment is difficult at best. A ``dashboard''
was created assessing such topics as value
delivered, reusable content created, thought
leadership, presence of subject matter expertise
and state of networking environment. It
was noted that ``some level of faith'' was
required to fully justify knowledge management
investments. The revenues in the US
consulting practice in 1995 rose by 44 per
cent which surpassed all targets. Also noted
was the embryonic phase of development this
discipline was still undergoing and the understanding
that many challenges and
changes remain (Davenport, 1997).