Cemex, a concrete company located in Mexico, needed to “transform” the way they did business.
After 16 years they changed their customer key processes.
The CEO did this by challenging management to address the processes that caused late shipments and unforseable demand.
Cemexnet was built to link all of the plants together and to keep them up to date on supply and demand issues.
GPS system was implemented to help manage their fleet of trucks.
They also created a set of global processes that enabled customers, suppliers, and distributors to manage their orders.