Appendix 2: Job design principles
It is rarely possible for jobs to be designed to incorporate all the characteristics listed. Some will need to be traded off against others. Ideally, however, jobs should:
• form a coherent whole, either independently or with related jobs. Performance of the job (or jobs) should make a significant contribution to the completion of the product or service, a contribution which is visible to the job holder
• provide some variety of pace, method, location and skill
• provide feedback of performance, both directly and through other people
• allow for some discretion and control in the timing, sequence and pace of work efforts
• include some responsibility for outcome
• provide some opportunity for learning and problem-solving (within the individual's competence)
• be seen as leading towards some sort of desirable future
• provide opportunity for development in ways that the individual finds relevant.