You're presenting the draft marketing plan for a new product at your team meeting. As you talk, you notice the encouraging gestures of your colleagues and supervisor. But one colleague withholds approval, listening with a steely stare. After you finish, he proceeds to deliver a withering critique of your ideas and approach – each point of which, you feel, is patently wrong. As he talks, you feel the blood rise to your face and your heart pound. Now all eyes are on you. What will you say? - See more at: http://www.mindtools.com/pages/article/UnfairCriticism.htm#sthash.beUWBTLV.dpuf