The Effects of Entrepreneurial Characteristics, Interpersonal Relationship Strategies, Communication Media Preferences, Organizational Characteristics, and Perceived Relationship Outcomes on Financial Performance among Hong Kong's Small- and Medium-Sized Enterprises
Small- and medium-sized enterprises (SMEs) are less structured than large
corporations. SMEs are lacking in resources, are usually owned by a single owner or
family, and favor a “firefighting” style of management. Because of their limitations,
SMEs adopt different strategies in selecting communication channels and cultivating
relationships to survive. This study, therefore, focuses on how SMEs stay competitive
with their limited resources. In addition, the unique relationships between the Hong
Kong SMEs and their mainland Chinese business partners provide distinct business
and cultural contexts, and therefore, Hong Kong SMEs were chosen for this study.