Please can you confirm:
• The terminal this tank presently receives fuel from?
• Any customer complaints or work done at site, which is not known to us & affecting the tank's performance?
• The date of the last dispenser (pump) meter calibration test.
Please could it be confirmed whether you agree to conduct these checks and confirm the results to us when received, including a copy of the report.
It is important that when we open an investigation and highlight a potential issue to yourselves, that you take action on said email and feedback your findings to us on a regular basis.