Dear Mr. Pongsiri,
Could you please explain to us what the exact status of our delivery is.
Are the goods ready?
You told us you are waiting for a message of our forwarder. We have been in touch with this company Ace All Cargo Express in Bangkok.
They did not receive any booking or announcement about ready goods from your company.
We need to know now what is going to happen. If you cannot deliver we need our money back.
You have our money in your possession for more than 8 months now. This cannot continue any longer.
Please understand and inform us exactly about what is going to happen. We need a solution within this week.
Best regards,
Teun de Pont