DiscussionBased on the importance of leadership in the hospitality industry (e.g., human intensive industry) when confronting economic challenges, this study seeks to identify the underlying structures of departmental or general managers’ styles of leadership, to examine the influence of multileadership on three aspects of employees’ performance (e.g., perceived satisfaction with the leader, subordinate’s extra effort, and perceptions of leadership’s effectiveness), and to consider the moderating effect of organizational characteristics (i.e., independent vs. chain) on attributes of leadership, based upon the argument of Antonakis et al.(2003) that leadership must develop customized models to include specific sub-components and structures that may vary depending on the nature of the desired performance and the context.