Dear Ambrose sales rep
We tried for 3 months to get from you an order of wine produced by the winemaker maverick, australia.
This order is important for us, as our newly open restaurant has the same name, Despite many reminders still no news, please express your interest or at least let us know if you stopped supplying this wine, I find disrupting that your sales department takes so little care of new accounts, A maybe new customer if you only care about us Eric paul, co founder