Dear Rachata,
Thanks for contacting eBay Customer Service. This is Van and I'll be assisting you with this.
Rachata, we appreciate your full cooperation for sending us the documents that we are requesting. I'm happy to let you know that I have already escalated this to an Account Specialist for another evaluation.
As of the moment, can you please give them 3 - 5 business days to review your account? After I receive a response from them about your request, I will personally get in touch with you immediately. I'm positive that you will receive a positive outcome from us.
I trust that I was able to address your concern about the temporary restriction on your account as this has been escalated to a higher department. Thank you for choosing eBay as one of your online market place. We value your business. Have a great day!
Sincerely,
Van Y.
eBay Customer Service