Dear Parinyathorn Vaenjanlaa,
Current status of identification documents for your AGEA account with
username "parinyathorn" is "Re-Requested".
Our support personnel indicated the following specific reasons for the
re-request: No proof of residential address was uploaded. This document may
be a utility bill; telephone bill; bank, credit card or mortgage statement;
or tax correspondence.
The identification documents you have uploaded in electronic form were
reviewed by our support personnel, but they did not pass the verification
procedures. The following reasons may be why the documents were not
verified: 1) unacceptable internal image format; 2) image color-depth type
is monochrome; 3) images are blank or unreadable, 4) proof of identity
document is not appropriate; 5) proof of residential address document is
not appropriate; 6) data in the uploaded documents does not match the data
we have in your records.
Please click on the link below to go to a page where you will be able to
upload the identification documents again.