Arrival:
Check-in time is 3pm. If you plan to arrive later than 10pm, please notify the Front Desk.
Deposit and Payment of Your Balance:
If you booked your reservation on our site your credit card is charged a 10% deposit. Reservations made at Hostelworld and Hostelbookers sites are charged 12% and booking.com reservations are not charged deposit at reservation time. Please note that you will be charged City Of Chicago sales tax of 17.40% on the total room charges. We accept cash and all major credit cards for payment. Credit Card users will be charged a 3% convenience fee.
Cancellations:
You can cancel your reservation up to 48 hours prior to the date of arrival without further penalties. Cancellations must be made by 3pm 48 hours prior to your check in date. To cancel your reservation you can either reply to the confirmation you have received from us, or email us at reservation@chicagoparthenonhostel.com. All cancellations must be made through email. You can also send us emails to modify your reservation, pending availability. If you have made a reservation through booking.com you will have to cancel directly with them. Their phone number is 888-850-4649. All late cancellations or no shows will be charged the balance of the first night.
Changes to a Reservation:
To make a change to your reservation, contact the Front Desk directly or call us at 312-258-1399
Address and Directions are available on our Website.