Jim Maddan, chairman of the NHWN (England and Wales), said: “Neighbourhood Watch co-ordinators are well-known and trusted within their communities and they are keen to be proactive in keeping people safe. They are ideally placed to provide advice to their neighbours, as well as vulnerable people within their neighbourhood, about how they can avoid phone scams.”
Katy Worobec, director of FFA UK, said: “More and more people have heard about the dangers of phone scams and how they work, but unfortunately there is still a significant number who are unaware that highly professional criminals are systematically targeting members of the public to deceive them out of their savings.”
The Guardian’s Consumer Champions column has received numerous letters about this type of scam. Joe, 87, from Darlington, received a call from someone claiming to be an HSBC fraud officer. The fraudster claimed there was a scam at his local branch which was being investigated, and in order to safeguard his account he needed to transfer his money to a new one. In the interim he was told he had to use an account at NatWest while the new account was set up. He was told to withdraw his savings, which he did, and pay it into the new account. He transferred £2,500. He was told he would be contacted again later by the fraud team, but never was. It was then that he called the police and realised it was a scam. He was refunded in full by HSBC.
Jim Maddan, chairman of the NHWN (England and Wales), said: “Neighbourhood Watch co-ordinators are well-known and trusted within their communities and they are keen to be proactive in keeping people safe. They are ideally placed to provide advice to their neighbours, as well as vulnerable people within their neighbourhood, about how they can avoid phone scams.”Katy Worobec, director of FFA UK, said: “More and more people have heard about the dangers of phone scams and how they work, but unfortunately there is still a significant number who are unaware that highly professional criminals are systematically targeting members of the public to deceive them out of their savings.”The Guardian’s Consumer Champions column has received numerous letters about this type of scam. Joe, 87, from Darlington, received a call from someone claiming to be an HSBC fraud officer. The fraudster claimed there was a scam at his local branch which was being investigated, and in order to safeguard his account he needed to transfer his money to a new one. In the interim he was told he had to use an account at NatWest while the new account was set up. He was told to withdraw his savings, which he did, and pay it into the new account. He transferred £2,500. He was told he would be contacted again later by the fraud team, but never was. It was then that he called the police and realised it was a scam. He was refunded in full by HSBC.
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