Sorry to jump into this communication.
Learning from this experiences we all need to focus on job responsibility to make the process going smooth even BKK or PNH side. Once received WB’s instruction, ARE PIC need to make a good deal and engage with WB team very closely on every information or call to our team directly. WB is strongly support for any case or information needed.
As per every real practice, after received all shipping document from TV Direct, we prepared to apply permit and valuation at Customs HQ on Mon of the week, and expected to get approval on Wed of the same week. Then our operation team (Mr.Bora) will inform to BKK to pick up cargoes.
Derived from this case, hopefully for next shipment, we will do the best and improve our service to meet your requirement.
Thank so much for your strong support our company services.