Thus, the government may enhance or improve implementing these factors to eliminate the service quality gaps. Besides, this study also found out that the improvement of MICE Service Project is correlated with the enhancement of service quality, in which ‘to train and to certificate professionals’, ‘to launch new exhibitions’, and ‘to improve hardware facilities in the
exhibition place’ have more effects on the enhancement of the service quality. To enhance the implementing effect can promote the service quality, which has positive effect on the development of the industry.